Jonathan Soleimani

Jonathan Soleimani
Extensive background in Application support and technology business analysis

Assistive Technology support specialist/
NYC Department of Education/ Research Foundation of The City University of New York6/2019-6/2020

Responds effectively and promptly to support questions and concerns from school staff/evaluator regarding student assigned AT devices, programs/applications, and accessories remotely. ● Managed and maintains Mobile Device Management (MDM) systems: Meraki and JAMF, e.g., iPads, iPod, MacBook’s. ● Imported document files for web base-shared services, e.g., Google Cloud and DOE servers ● Prepares all AT/AAC for students such as iPads, laptops, and other devices. ● Implemented and provided iOS and Windows technical support for students and staff ● Assisted with non-working devices to determine if repair or replacement is required and arrange/coordinate as appropriate with vendors and DIIT tech support staff. ● Re-image Windows and complete install ● Utilize inventory system (Gigatrack) to manage all inventory, including software, hardware, and accessories. ● Completed data reporting on AT Equipment assigned vs. AT raw inventory and other reports as needed.

Internship, Administration and Information Technology
Northwell Health Hospital08/2018-04/2019

Perform service function in maintaining, troubleshooting, repair, or replacement of technology/software components ● Responds to queries by phones, email, and Microsoft teams ● Designed Tables, charting and reports with Excel ● Imported document’s files for web-based shared services and files in shared services ● Created a database for many related agencies. ● Removed discharged medical records from filing cabinets and organize them in storage boxes by alphabetical order. ● Entered discharged medical records into Excel spreadsheet. ● Coordinated and scheduled non-working devices to determine if repair or replacement and recycling old PCs thru the vendors.

Vision Education & Media (VEMNY) – RoboFun
Teacher Assistant(seasonal)06/2016-08/2018

Supported students with LEGO® Robotics programming and building, WeDo programming, and LEGO Mindstorms EV3 during small group instruction. ● Assisted teachers with classroom management including taking attendance, maintaining student safety, facilitating student learning during lessons, and assisting with behavioral issues ● Minecraft designing video games such as creating maze levels ● Stop-motion using Claymation’s in video editing into iMovies software.

Great Neck Public Schools

Helped students and staff members to troubleshoot problems with iPads/computers and smartboards. ● Assisted students in computer graphics and computer coding classes ● Trained students in Python and Robotics programming ● Assigned students into groups to participate in robotics projects. ● Provided support for students diagnosed with special needs such as developmental disabilities and learning disabilities.

Technology Support/Stock Associate
Paradise Fashions05/2014-08/2015

Troubleshooting technology-related issues. ● Managed and tracked online sales inventory data from online database. ● Created online order tickets for order pickups. ● Responsible for taking inventory, identifying items to be reordered, and updating the website with new merchandise and price changes to promote internet sales. ● Processed all sales transactions, including cash and credit card purchases. ● Created new barcodes for web orders and store purchases. ● Transferred merchandise from warehouse to store. ● Develop and update the store website weekly. ● Taking Pictures and altering them through Photoshop and editing the photos. ● Itemize and total customer merchandise selection at checkout, using cash register, and accept cash or charge card for purchases.

Bachelor of Science in Communications Technology
York College of the City University of New York08/2018-05/2021

Robotics Club/Lab: Fall 2019-Spring 2020

Associate's degreein Applied Science, Internet Technology
Queensborough Community College08/2013 -06/2013

Memberships: Vice-President, Robotics Club, Fall 2014-Spring 2018; Future Teachers Society, Spring 2015; Finance Club, Spring 2015, Finance Club, Spring 2015